ePOS Systems FAQ

At Costa Systems, we often get asked questions regarding ePOS systems. We have set out answers to some of the most frequently asked questions that our team receive.

If you have a question about ePOS Systems, call our customer service on 0818 200 925
What is an ePOS System?

An ePOS System (electronic point of sale) are electronic devices that are used to process transactions in shops, restaurants, clubs and pubs that capture data at a point of sale, for example, chip and pin devices, touch screen till hardware, etc.

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Why do I need an ePOS System?

Epos Systems will assist your business in running more efficiently and effectively, providing you with a greater level of control over your business. An ePOS System can help improve customer experience, spend per head levels, and improve staff performance as well as providing greater control and management over your entire business.

How much do ePOS Systems Cost?

Prices will vary due to each system being tailor made to suit each client, Costa Systems would prefer to give a quote directly to each of our clients. Contact us for a quote on 0818 200 925.

Is it possible to pay for the system in monthly instalments?

Finance options are available on our point of sale systems please contact Costa Systems for further information on 0818 200 925.

Do you provide training on how to use the system?

Yes, we provide detailed training with staff of all levels we believe it is essential in order to gain maximum benefits from all of the different features and to help avoid mistakes. Your staff will be more confident once trained and you will start to see the benefits of the epos system and its features much quicker.

I am not great with computers will I be able to manage the system?

You don’t have to be an expert in IT in order to use our ePOS System, our expert installers will give you appropriate training so that you are confident in using the system and able to manage your business better.

Is an ePOS System suitable for smaller businesses?

Yes, ePOS Systems are suitable for smaller businesses, providing you with the tools to sell online and offline. If you would like further information about our point of sale systems for small businesses please feel free to give us a call on 0818 200 925. 

Can an ePOS System be incorporated with my website?

Yes, ePOS systems that we offer, such as Fashion Manager for fashion retailers can be integrated with  most open source E-Commerce software including Magento, Word Press (Woo Commerce) and other custom solutions.

If you have particular requirements about our pos systems for retail stores, call us on 0818 200 925 and we can talk to you about customised solutions to suit your business needs.

What if there is a power cut?

Costa Systems will provide you with a (UPS) battery as an optional extra. This battery will keep your till running for a further 20-40 minutes.

Do you provide customer support?

Our customer service team at Costa Systems will always be on hand for your query when you call 0818 200 925.

Visit our support page for more information on our customer service.

How do I order an ePOS System?

You can contact us by phone on 0818 200 925 or fill in our contact form and we will be happy to go through the details with you.