There may be circumstances when the cashier has started to process a transaction but then the customer realises they have forgotten there payment methods or has decided to look for another item to add to the transaction.
If this occurs and there is a queue forming at the counter the cashier can suspend (Hold) a transaction so that it can be finalised at a later time.
To suspend a sale press Suspend Sale on the Transaction Screen and the Reminder screen will appear.
Enter a reminder for example the customers name and press OK, a receipt will print with the suspended sale.
The receipt can be for your reference or the Customers
This will automatically log you out of the point of sale ready for the next sale
To resume a suspended sale, Press F7 Resume.
The Resume Screen will appear.
You can either scan the barcode on the suspend sale receipt which will automatically take you back to the transation screen.The suspend items will now be in the transaction screen.
Or you can click the relevant sale suspended, this will highlight in yellow. Press ok. This will take you back to the transaction screen, the suspend items will now be in the transaction screen.
Proceed the sale as usual.